River City Property Management Is Now gkhouses
Hi, I’m Mat Cox…the gkhouses Chattanooga Team Leader.
In January of this year, we (gkhouses) bought River City Property Management and entered the Chattanooga market.
Over the past seven months, we have been working behind the scenes to improve our internal processes and customer service.
Now it’s time to officially change our name (8/1/17) from River City Property Management (powered by gkhouses), to simply gkhouses.
Since I’m officially the ‘face‘ of gkhouses here in Chattanooga, I thought I would give you some insight into how I ended up here. It’s been a fun ride!
I grew up in Fulton, MS with my parents and an older brother. We lived on the same 10 acres as my grandparents and have always been a close family.
Living near my grandparents shaped a lot of who I am today. Through that close relationship, I developed a love for travel and sense of independence. My Grandfather was in the Mississippi Legislature for 12 years and would take me with him when he traveled as long as I wasn’t playing sports.
Growing up, I knew that there were three things important in my family’s life:
- Our local church
- Our Community
My parents and local church helped develop my faith. Our community gave me a sense of pride and ‘belonging,’ and sports endowed me with a competitive drive, a love of team, and accountability.
I played baseball and studied Accounting throughout college. I chose Accounting because it seemed to be a well-rounded study which would provide opportunities to stretch my entrepreneurial wings after graduation….just in case I didn’t make it to the Majors!
I joined gkhouses in 2015 after working in a large corporate environment, and a thriving mid-size family owned business. I enjoyed my time at these companies, but when I met some of the guys at gkhouses, I was attracted to the strong culture, and their desire to achieve something monumental in the property management world.
It became a perfect fit for me, and the leadership training I received at gkhouses equipped me to move to Chattanooga and become the Team Leader for our office here.
Time for a little transparency…it’s not been the smoothest of transitions. We miss our family and friends in Birmingham, along with the community and local church where we were members.
I miss the office comradery in Birmingham too! Just being able to walk into someone’s office and bounce ideas off each other became more valuable to me after I moved. The good news is that we’re building a great team here in Chattanooga and we’re receiving plenty of support from Birmingham.
I’m committed to the mission and the vision of gkhouses and am thrilled to be a big part of what’s happening.
Our family is settling in and starting to call Chattanooga home. My wife, Bridgett, begins teaching this fall at Red Bank Elementary, and my two boys, Owen and Cooper, have started a new daycare.
I’d love to connect with you.
And if you’re in Real Estate and want to talk shop, my door is always open, and it would be GREAT to meet you!
Here’s to your success and ours in Chattanooga!
I wanted to let you know a bit more about gkhouses as well.
We were established in 2008 in Birmingham, Alabama with just 30 houses to manage. These were our own rentals and we managed them out of necessity when our wholesale business was decimated by the 2008 real estate crash.
Slowly, steadily, we have grown to 1,500 occupied houses between Birmingham, Nashville, and Chattanooga. To learn more about gkhouses and our beginnings, check out this page.
We couldn’t be more excited about Chattanooga and helping owners and tenants have an insanely great property management experience.
In closing, I believe it’s helpful to know that owners and tenants typically choose us because of our ‘Three Uniques.’ Here they are:
- We don’t hire property managers – this is a little “tongue in cheek” way of saying, our business is the quality of our people. Property management experience for our people is not a must when they come to work with us. Fitting with our culture and our vision for the business is most important. We want bright people who can pass our rigorous interview process that we affectionately call “The Grinder.”
- We communicate with uncomfortable transparency – trust is the cornerstone of any business relationship. We believe we can build trust by being uncomfortably transparent. We’ve found that owners don’t expect us to be perfect. What they do expect is for us to communicate and be very transparent with them.
- We celebrate the tenant – a rental house is not an asset. The real asset is the combination of the right house with the right tenant. That’s why when we find a good tenant, it is important that we keep them. How do we do that? We celebrate them. Some simple ways we celebrate the tenant are gift cards when we find them doing something right, or even to mark their birthdays. Or thank-you cards we send once a week showing our genuine appreciation for them as the reason we are in business.
Again, please reach out if you’d like to connect…I’d love to hear from you.
– Mat Cox